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Career Development & Training

Professional Communication: 
Customer Service and Office Skills

COM 3403 / Length: 20 hours

Cost: $375

This 20-hour Professional Communication course is designed to equip students with the essential workplace communication skills. Whether entering the workforce or advancing within their field, students will develop the professional communication competencies needed for today’s dynamic work environments, including critical thinking, collaboration, conflict resolution, professional etiquette and creativity. Students will also build foundational and advanced skills in verbal, non-verbal, and written communication skills, including effective email construction. This course will prepare students to take the Critical Career Skills Professional Communication exam through Certiport, a Pearson Vue business.

CRN 1924

Mon – Fri, Mar. 3 – 7

9:30 a.m.-1 p.m.

Marple Campus

Public Speaking and Presentation Skills for Professionals

COM 0632 / Length: 20 hours

Cost: $249

Even the most eloquent and experienced presenters often wish they had better public speaking skills. In this course, you will study methods that help to reduce anxiety, build confidence, and customize a process which will result in successful speaking experiences. This course is designed to equip you with knowledge of the principles necessary for formal public speaking, as well as presenting to management, with an emphasis on organization, evidence, language use, strategy, business ethics, and delivery.

CRN 983

Tues & Thurs, April 7 – April 30

6-8:30 p.m.

Marple Campus

Keep Talking: An Introduction to Professional Voice Over

CAR 5480 / Length: 1.5 hours

Cost: $65

From audio books to advertisements and beyond, we encounter recorded voices everywhere! In this one-night, live online class, your instructor will take you behind-the-scenes in the voice over field for a fun and realistic look at how the voice over field really works.  You’ll gain inside perspective on developing skills, and how to leverage your voice’s strengths and interests, and more.  Because this class is live, you’ll have the opportunity to ask questions!  Additionally, there will be a chance for a one on one script read.

CRN 135

Monday, February 2, 2027

6:30-8 p.m.

Online

CRN 207

Tuesday, April 6, 2027

6:30-8 p.m.

Online

Students in classroom

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